This box of aquarium goodies isn't going to ship itself... Join now

What's Inside?

Each My Aquarium Box comes packed full of aquarium products, typically what you can expect is a fish food, gadget or tool, supplement, and natural decor items. Every month will feature a new set of products ready to use!

Suits your needs

  • Pick from freshwater, cichlid or saltwater to get the subscription that will meet the needs of your aquarium. Every item is tailored to meet your individual needs.
Get Started

High quality brands

Every item packed into My Aquarium Box meets our high standards of quality, safety and reliability. If we won't use it in our own aquariums you'll never see it in your My Aquarium Box. That's our promise to you.

Get Started

If you have any questions about a subscription, let us know!

We are ready to answer any question you've got before you subscribe, simply email us at: MyAquariumBoxHelp@gmail.com and we'll be in touch!


FAQ:

Q: When does my box ship?

A: If you order before the 4th of the month , you will get your box the same month , if you order after the 4th of the month you will get your box the following month . Boxes always ship once per month during the middle of the month and are sent via USPS priority mail, typically 2 day delivery.

Q: How do I know what’s going to be in the box?

A: Each month we select a new collection of products to include in My Aquarium Box. The products change every month. If you stay tuned to your email and our social media channels you may get some hints as to what’s coming – but ultimately it’s a surprise. We try to make sure each and every product is something you will use.

Q: Can I pay with PayPal?

A: Yes!

Q: Where do you ship?

A: Currently we only ship to the US. If you live in Canada and use a US PO Box, you can still sign up. If you live in the UK, please visit: www.myaquariumbox.co.uk

Q: If I really like something you sent me, can I order it again?

A: Each My Aquarium Box comes with a “score card” which lists every product found inside the box along with links to reorder those products.

Q: How long does the subscription last?

A: At launch we will be offering a month-to-month subscription, which means you can cancel at any time. In the future we may add 3 month, 6 month or 1 year subscriptions which would be less flexible but come with a slight discount.

Q: Can I order both fresh and saltwater boxes combined?

A: You can order a freshwater box and a saltwater box if you keep both types of aquariums, you will need to place two subscriptions.

Q: Can I receive more than one box per month?

A: Yes, you can place as many subscriptions as you’d like

Q: Can I cancel my membership at any time?

A: You can cancel a month-to-month subscription at any time,

Q: I ordered a subscription, but changed my mind

A: You can cancel a month-to-month subscription at any time. If your box has already shipped you'll get it in the mail. If your box hasn't shipped yet, we can cancel your order and refund the subscription fee minus any payment processing fees.

Q: How is my financial information stored?

A: Your financial information is stored using industry standard ecryption techniques, is SSL encrypted, and is PCI-compliant. The web service Cratejoy is responsible for checkout and the payment processor Stripe is responsible for payment processing.

Q: My browser says I need to check out on a secure page (SSL) - do you have that?

A: Yes, every check out page is SSL certified, you can visit www.myaquariumbox.cratejoy.com to make your browser happy.

Q: What else comes in the box?

A: Along with the typical assortment of aquarium products, you can also expect to find a “small business spotlight – swag bag”, sample products, product brochures and coupon codes in the box.

Q: What is a Small Business Spotlight?

A: At My Aquarium Box we support other small businesses, because they are the backbone of this hobby. Every month we find a small business doing great things and supply you with the information to order from them.

Q: What is a Swag Bag?

A: Every month, we work with our small business spotlight business owners to assemble a small token of appreciation for considering to buy livestock and other goods from them. The swag bag is a little thank you from them to you.

Q: What happens if a product I receive doesn't work?

A: Every product is inspected before it is packaged. If your product is faulty for whatever reason please send an email to: MyAquariumBoxHelp@gmail.com with your name, a photo of the item in the box, and a description of what’s wrong. We’ll do whatever we can to make it right.

Q: What happens if a product is missing or my items aren't the same as others?

A: Every box is triple checked before it is sealed. Not every box will be identical, especially if it is a one time order or your first subscription box. We reserve the right to substitute an item when needed. We do gurantee that each box will come with a similar selection of items with a similar retail value.

Q: What happens if my box is damaged while shipping?

A: Every box is shipped via USPS with insurance. Please send us an email at: MyAquariumBoxHelp@gmail.com and we’ll get the issue resolved with the help of USPS.

Q: What happens if my shipment gets lost?

A: Every box is shipped via USPS with insurance. Please send us an email at: MyAquariumBoxHelp@gmail.com and we’ll get the issue resolved with the help of USPS.

Q: Can I return my box for a refund?

A: Please note that as a mystery style subscription we do not offer returns or refunds for dissatisfaction of products within your box. Each month is different, and you can cancel at any time. We apologize for any inconvenience this may cause.

Q: Do you have a privacy policy?

A: Your personal information will never be shared with a 3rd party. Ever.

Q: My question wasn’t listed, how do I get an answer?

A: email us directly at: MyAquariumBoxHelp@gmail.com

How it works

1. Subscribe to a freshwater or saltwater box

Each box will contain items specific to a freshwater or saltwater hobbyist. If you keep both, subscribe to your favorite.

2. We stuff that box full of aquarium products

We work all month long to form the connections and expertly craft a collection of products that every fish keeper will appreciate.

3. Enjoy your aquarium over and over again

Enjoy opening your box every month knowing that you're getting an amazing deal, and growing as a hobbyist.

Are you ready to subscribe to My Aquarium Box yet?

Get Started